September 21, 2017

HR and AI

Writing recently in the UK professional HR journal ‘People Management’ Georgi Gyton and Robert Jeffery tell their readers that ‘Chatbots can already perform basic HR roles, and what’s coming next is a game-changer’. Chatbots are text-based applications that carry out a ‘natural language’ conversation by accessing a database of predetermined phrases. Lloyds and RBS already […]

Before the 7 Habits of Highly Effective People came

Have you ever come across Dale Carnegie’s classic text ‘How to Win Friends & Influence People‘? Described by Warren Buffett as a ‘life-changing book’ Carnegie’s text is the precursor to Stephen R. Covey’s best-seller ‘The 7 Habits of Highly Effective People‘ and Robert Cialdini’s fascinating book on the darker side of the world of compliance […]

On throwers and catchers

I got the following email reply from a colleague not long ago. Actually, on 26 December. “Hi Shai, it is inappropriate to send work emails on Christmas Day”, followed by an answer to a question I had been waiting for. Because (email) etiquette in business conduct interests me, I then searched the organisation’s policy for […]

Adultery, Ethics and Creativity

The frequent, ongoing and high-profile cases of unethical behaviour in the world of business are of considerable concern to organisations and their stakeholders. Consider the $5 billion fine of Barclays, Citibank and others in 2015 for currency manipulation. Or last year’s revelation of Volkswagen’s falsification of emission tests. And what of the corruption among the […]

Are your leadership traits affected by your goals?

Much of the trait theory of leadership would hold that our traits are relatively stable: attributes with which we are born. However, interesting research by McCabe and Fleeson (2016) gives us pause for thought. In three different studies, they found that levels of traits manifested (in this case extraversion and conscientiousness) were dependent upon the […]

Will MBA graduates be replaced by robots?

One researcher into the effects of IT and automation has suggested they might. Pat Chapman-Pincher, writing in the Financial Times earlier this year, argues that  ‘business schools are no longer relevant in the age of automation’. It’s not just business schools that aren’t keeping up with the implications of artificial intelligence (AI) according Chapman-Pincher. In […]

Are they worth it? We don’t think so!

On Thursday 14 April The Guardian reported that “Britain’s top bosses were sent a warning on Thursday that they must rein in boardroom excess when shareholders voted overwhelmingly against huge pay deals at two of Britain’s biggest companies”. http://www.theguardian.com/business/2016/apr/14/bp-pledge-shareholder-anger-ceo-bob-dudleypay-deal 60% of shareholders voted against a £14m pay package for the chief executive of BP, Bob […]

Is there a correlation between ethical leadership and business success?

Consider these propositions regarding ethics in business: Proposition 1: Ethical considerations are not of concern (as long as we are lawful) because they may actually interfere with profitability and our first consideration needs to be the shareholder. Proposition 2: Business is much more than a profit-making enterprise; it is a means for improving the lives […]